DERUSTORE

Terms of Service

Terms of Service

Last Updated: July 2026

Welcome to DeruStore.

By accessing or using our website and purchasing our products or services, you agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, please do not use our website.

1. Digital Products & Services

DeruStore provides digital products and gaming services, including but not limited to in-game items, virtual currency, and game boosting services.

All products sold on this website are digital. No physical items will be shipped.

2. Orders

Customers are responsible for providing accurate account information, character names, server details, and any other information required to complete an order.

DeruStore is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

3. Delivery Policy

Most orders are completed within 5–60 minutes.

During busy periods, maintenance, high demand, or unexpected circumstances, delivery may take up to 24 hours.

Boosting services begin only after all required account information has been received.

Delivery times may vary depending on:

    • Game server status

    • Queue volume

    • Service difficulty


    • Unexpected technical issues
    • For Monopoly GO Partner Event, services purchased before the event starts will be processed once the event officially begins. Please allow up to 24 hours from the event start time for completion. In certain situations, such as high order volume, server maintenance, game-related issues, or other unforeseen circumstances, completion may take longer than the estimated timeframe.

4. Delivery Confirmation

Once your order has been successfully completed or delivered, DeruStore will send a confirmation email to the email address provided during checkout.

The confirmation email may include:

    • Order Number

    • Product or Service Details

    • Delivery Completion Status

    • Screenshots or other proof of successful delivery or boosting completion (when applicable)

Customers are responsible for providing a valid email address.

5. Refund Policy

Customers are eligible for a 100% refund under the following conditions:

    • The purchased item has not been delivered within 24 hours after successful payment, unless a different delivery time is clearly stated on the product page.

    • DeruStore is unable to complete the purchased boosting service due to reasons on our side.

    • The wrong product or service was delivered.
    • For Monopoly GO, services purchased before the event starts will be processed once the event officially begins. Please allow up to 24 hours from the event start time for completion. Due to scheduling and resource allocation, pre-orders cannot be canceled, refunded, or modified once the order has been placed, including before the event begins.

Refund requests will not be approved if:

    • Incorrect account information was provided.

    • The order has already been successfully delivered.

    • The boosting service has already been completed.

    • The customer changes their mind after delivery has been completed.

    • Delays are caused by official game maintenance, server outages, force majeure, or circumstances beyond DeruStore’s control.

Refund requests must include:

    • Order Number

    • Proof of Payment

    • Reason for the refund request

Approved refunds will be processed using the original payment method whenever possible.

6. Account Responsibility

Customers are responsible for ensuring that their game accounts comply with the game’s Terms of Service.

DeruStore is not responsible for account restrictions, suspensions, or bans resulting from actions outside of our services or from violations of the game’s policies.

7. Payment & Chargebacks

Customers agree to contact DeruStore Support before opening any PayPal dispute, payment dispute, chargeback, or claim.

Fraudulent chargebacks or abuse of the payment system may result in:

    • Permanent account suspension

    • Cancellation of future orders

    • Refusal of future service

8. Privacy

DeruStore respects your privacy.

We collect only the information necessary to process orders and provide customer support, including:

    • Name

    • Email Address

    • Game Account Information

    • Order Information

    • Payment Information (processed securely by third-party payment providers)

Customer information will never be sold or shared with third parties except when required by law or necessary to process payments.

9. Service Availability

DeruStore reserves the right to cancel, refuse, or suspend any order if:

    • Fraudulent activity is suspected.

    • Incorrect pricing is displayed due to technical errors.

    • The requested service cannot be completed.

    • Unexpected technical issues prevent order fulfillment.

In such cases, eligible customers will receive a full refund.

10. Limitation of Liability

DeruStore is not responsible for:

    • Game server maintenance or outages.

    • Delays caused by game developers or publishers.

    • Losses resulting from incorrect information provided by the customer.

    • Events beyond our reasonable control.
    • Account Suspended or Banned.

11. Changes to These Terms

DeruStore reserves the right to modify these Terms of Service at any time without prior notice.

Any updates will become effective immediately upon being published on this website.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Email: deroekoen@gmail.com

Support Hours: 24/7